Quality Management for Reliable Telecommunications Products and Services

TL 9000 is a quality management system standard specifically developed for the telecommunications industry. It incorporates ISO 9001 requirements and adds telecommunications-specific requirements and performance measurements for organizations that develop, manufacture, supply, install, or maintain telecom products and services.mplementing TL 9000 helps organizations improve product and service quality, reliability, performance, customer satisfaction, and supply-chain management. It provides a structured approach for managing quality throughout the telecommunications lifecycle, from product development and manufacturing to installation, operation, and support.